BI, Analytics & Performance

Our Business Intelligence, Analytics & Performance services help our clients focus on creating operational efficiency and significantly improve productivity and business growth.

We also support our clients with Business Analysis (BA) services to explore historical data from various source systems through statistical analysis, quantitative analysis, data mining, predictive modelling and other technologies to identify trends, understand the information and drive business change to enable business growth.

Business intelligence (BI) is becoming more pervasive, in businesses worldwide. Organizations are becoming more aware of the value of data and growing volumes of organizational data and the ability to leverage it effectively in less time and with more certainty become a challenge to customers. These lead to ineffective system and business processes and decisions that lead to uncertainty, downgrade of services and compliance issues.

Our advanced analytics services enables Financial Services (FS) clients to launch competing product differentiation. The cost of doing business, and acquiring customers, is escalating, with focus on 360-dgree CRM and retention…especially for the “right” customers. Our services enable to identify those those very customers through:
- Engagement across channels and lines of business
- Profitability based on multiple dimensions, such as by product, industry, geography and other segmentation.
- Expense
- Performance
- Growth potential
- Risk across many dimensions

We can help organizations minimize the struggle to extend customer insight and understand the pain points in order to build stronger relationships, reduce risk and improve return.
Our advanced services help overcome the five (5) key challenges that appear consistently throughout the FS industry: